Engineering Services
Data Management
The Technology Associates Data Management team excels in creating detailed end-to-end telephony circuit design using industry standards, best practices, and Xpercom/Granite network configuration software for all ordered and non-ordered backbone circuits. This includes new circuits, changes to existing circuits, or circuit disconnects. Ordered circuits (IP backbone, ATM, E922, DS0, T1, T3, OC) are facilities requested from Telco. Non-ordered circuits, such as a Telco ordered DS3 facility. BSC re-homes, circuit modifications, and design revisions are included.\
Standard Xpercom/Granite Engineering Services:
- Build and/or modify circuit path, including all elements
- Coordinate testing and acceptance with Operations
- Create and manage work-order tasks using customer ticketing system (IWOS, Remedy, etc.)
- Provide database project management and oversight
- Enforce customer naming standards
- Provide timely completion and status
Additional Xpercom/Granite Engineering Capabilities:
- Gather data from network nodes and ancillary equipment via physical audit and/or glean from engineering records
- Model and build new networks
- Cabling of network elements